目錄
1 準備開始
有關產品的其他資源
....................................................................................................9
裝置零組件說明
..........................................................................................................10
前視圖
...................................................................................................................10
列印耗材存放區
....................................................................................................11
背視圖
...................................................................................................................11
裝置控制面板按鈕及指示燈
..................................................................................12
裝置控制面板按鈕及指示燈
..................................................................................13
連結資訊
...............................................................................................................14
2 使用裝置
使用裝置控制面板功能表
...........................................................................................15
裝置控制面板訊息類型
...............................................................................................15
狀態訊息
...............................................................................................................16
警告訊息
...............................................................................................................16
錯誤訊息
...............................................................................................................16
重大錯誤訊息
........................................................................................................16
變更裝置設定
.............................................................................................................16
使用
HP Solution Center (Windows) .........................................................................17
使用
HP 相片及影像軟體 ...........................................................................................17
載入原始文件
.............................................................................................................18
將原稿置於平板玻璃上
.........................................................................................18
將原稿載入
ADF ...................................................................................................19
選擇印材
.....................................................................................................................20
選擇和使用印材的提示
.........................................................................................20
被支援之印材的規格
.............................................................................................21
支援的尺寸
......................................................................................................21
支援的印材類型與重量
....................................................................................24
設定最小邊界
........................................................................................................25
載入印材
.....................................................................................................................25
列印於特殊及自訂尺寸印材
.......................................................................................26
列印無邊框
.................................................................................................................27
設定速撥記錄
.............................................................................................................29
設定傳真號碼為速撥記錄或群組
...........................................................................29
設定速撥紀錄
..................................................................................................29
設定速撥群組
..................................................................................................29
列印及檢視速撥記錄清單
......................................................................................30
檢視速撥記錄清單
...........................................................................................30
1
3 列印
變更列印設定
.............................................................................................................31
從應用程式變更目前工作的設定
(Windows) ........................................................31
變更適用以後各列印工作的預設值
(Windows) .....................................................31
變更設定
(Mac OS) ..............................................................................................32
取消列印作業
.............................................................................................................32
4 影印
用裝置控制面板影印
..................................................................................................33
變更影印設定
.............................................................................................................34
設定份數
.....................................................................................................................34
設定複印紙張尺寸
......................................................................................................34
設定影印紙張類型
......................................................................................................35
變更複印速度或品質
..................................................................................................37
調整原稿大小以符合
letter 或 A4 紙張 .......................................................................37
將
Legal 尺寸的文件影印到 Letter 尺寸的紙張上 ......................................................38
調整複印件的深淺
......................................................................................................39
改善複印件的模糊區
..................................................................................................39
增強副本的淺色區域
..................................................................................................40
取消影印作業
.............................................................................................................40
5 掃描
掃瞄原稿
.....................................................................................................................41
掃描原稿
(直接連結) .............................................................................................41
自
TWAIN-相容或 WIA-相容的程式 ...........................................................................42
用
TWAIN 相容程式掃瞄 ......................................................................................42
用
WIA 相容程式掃瞄 ...........................................................................................42
編輯掃瞄原稿
.............................................................................................................42
編輯掃描的相片或圖形
.........................................................................................43
用
OCR 軟體編輯掃瞄出來的文件 ........................................................................43
變更掃瞄設定
.............................................................................................................43
取消掃瞄作業
.............................................................................................................43
2
6 傳真
發傳真
........................................................................................................................44
傳送基本傳真
........................................................................................................44
用電話手動發傳真
.................................................................................................45
用顯示幕撥號發傳真
.............................................................................................46
從記憶體傳送傳真
.................................................................................................47
排程稍後傳送傳真
.................................................................................................47
將傳真傳送給多位收件者
......................................................................................48
從裝置控制面板傳送傳真至多個收件者
..........................................................48
傳送彩色原稿或相片傳真
......................................................................................49
變更傳真解析度及「更淺
/更深」設定 ..................................................................49
變更傳真解析度
...............................................................................................49
變更「更淺
/更深」設定 ...................................................................................50
設定新的預設值
...............................................................................................51
以錯誤修正模式傳送傳真
......................................................................................51
收傳真
........................................................................................................................51
手動收傳真
...........................................................................................................52
設定備援傳真
........................................................................................................52
自記憶體重新列印收到的傳真
..............................................................................53
輪詢以接收傳真
....................................................................................................54
轉發傳真到另一號碼
.............................................................................................54
設定接收傳真的紙張大小
......................................................................................55
設定自動縮小來電傳真
.........................................................................................55
封鎖垃圾傳真號碼
.................................................................................................56
新增號碼至垃圾傳真清單
................................................................................56
移除垃圾傳真清單中的號碼
............................................................................56
將傳真接收到電腦
.................................................................................................57
啟動「傳真到電腦」
.......................................................................................57
修改「傳真到電腦」設定值
............................................................................58
變更傳真設定
.............................................................................................................58
設定傳真標題
........................................................................................................59
設定接聽模式（自動接聽）
..................................................................................59
設定接聽前的響鈴次數
.........................................................................................59
變更區別鈴聲的接聽鈴聲模式
..............................................................................60
設定傳真錯誤修正模式
.........................................................................................60
設定撥號類型
........................................................................................................60
設定重撥選項
........................................................................................................61
設定傳真速率
........................................................................................................61
網際網路傳真
.............................................................................................................62
測試傳真設定
.............................................................................................................62
使用報告
.....................................................................................................................63
列印傳真確認報告
.................................................................................................63
列印傳真錯誤報告
.................................................................................................64
列印及檢視傳真日誌
.............................................................................................64
取消傳真
.....................................................................................................................65
目錄
3
7 設定與管理
管理裝置
.....................................................................................................................66
監控裝置
...............................................................................................................66
管理裝置
...............................................................................................................67
使用裝置管理工具
......................................................................................................67
工具箱
(Windows) ................................................................................................67
開啟工具箱
......................................................................................................67
工具箱選項標籤
...............................................................................................68
內建
Web 伺服器 (限 HP Officejet J4680) ............................................................68
開啟內建
Web 伺服器 .....................................................................................68
內建
Web 伺服器頁 .........................................................................................69
HP 印表機公用程式 (Mac OS) ..............................................................................69
開啟
HP Printer Utility（HP 印表機公用程式） ..............................................69
HP 印表機公用程式視框 .................................................................................70
測試報告
.....................................................................................................................70
設定裝置的傳真功能
..................................................................................................71
設定傳真功能（並列式電話系統）
.......................................................................72
選擇正確的家庭或辦公室傳真設定
..................................................................73
選擇傳真設定方式
...........................................................................................74
方式
A：個別的傳真路線（不接聽語音來電） ................................................75
方式
B：設定 DSL 連結下的裝置 ....................................................................76
方式
C：設定裝置於 PBX 電話系統或 ISDN 線路 ..........................................77
方式
D：在同一線路上以區別鈴聲傳真 ..........................................................78
方式
E：共用的語音／傳真線路 .....................................................................79
方式
F：具語音信箱的共用語音／傳真線路 ...................................................80
方式
G：傳真線路與電腦數據機共用（無語音通話） ....................................80
方式
H：共用的語音／傳真線路與電腦數據機 ...............................................83
方式
I：有答錄機的語音／傳真線路共用 ........................................................86
方式
J：與電腦數據機及答錄機共用的語音／傳真線路 ..................................87
方式
K：具電腦撥接數據機及語音信箱的共用語音／傳真線路 ......................91
序列型傳真設定
....................................................................................................92
配置裝置
(Windows) ..................................................................................................93
連結裝置前安裝軟體的方法
(建議採用) ................................................................93
安裝軟體前線連結裝置
.........................................................................................93
在本機共享的網路上共享裝置
..............................................................................94
配置裝置
(Mac OS) ....................................................................................................95
若要安裝軟體
........................................................................................................95
共用裝置於本機共用網路
......................................................................................95
4
設定裝置的無線通訊
(限 HP Officejet J4680) ............................................................96
802.11 無線網路設定說明 ....................................................................................97
用無線設定精靈在裝置控制面板上設定無線通訊
.................................................98
用安裝程式
(Windows) 設定無線通訊 ..................................................................98
在無線網路
(Mac OS) 上設定裝置 ........................................................................99
關閉無線通訊
........................................................................................................99
列印無線測試報告
.................................................................................................99
重設無線設定值
..................................................................................................100
減少無線網路干擾的原則
....................................................................................100
確保無線網路安全的原則
....................................................................................100
將硬體位址加入
WAP ...................................................................................100
其他手冊
........................................................................................................100
移除安裝和重新安裝軟體
.........................................................................................101
8 維護及疑難排解
使用墨水匣
...............................................................................................................103
支援的墨水匣
......................................................................................................103
處理墨水匣
.........................................................................................................104
更換墨水匣
.........................................................................................................104
校準墨水匣
.........................................................................................................107
清潔墨水匣
.........................................................................................................108
清潔墨水匣的接點
..............................................................................................109
清潔墨水噴嘴周圍
..............................................................................................110
存放列印耗材
......................................................................................................111
清潔裝置
..................................................................................................................112
清潔掃瞄器平板玻璃
...........................................................................................112
清潔外部
.............................................................................................................113
清潔自動文件進紙器
...........................................................................................113
一般疑難排解技巧及資源
.........................................................................................116
解決列印問題
...........................................................................................................117
裝置無預期關機
..................................................................................................117
控制面板顯示幕出現錯誤訊息
............................................................................117
裝置無回應（沒有任何列印）
............................................................................117
裝置經過長時間後才列印
....................................................................................118
印出空白頁或不完整的頁
....................................................................................118
列印文件的某些部份消失或錯誤
.........................................................................118
文字或圖形位置錯誤
...........................................................................................119
裝置列印半頁後，就送出紙張
............................................................................120
目錄
5
列印品質欠佳且出現非預期的列印結果
...................................................................120
常見的列印品質欠佳問題
....................................................................................120
印出亂碼
.............................................................................................................121
墨水汚漬
.............................................................................................................121
文字或圖形印不完整
...........................................................................................122
印出的文件色彩暗淡
...........................................................................................122
彩色印成黑白
......................................................................................................123
印出錯誤的色彩
..................................................................................................123
印出的文件色彩褪色
...........................................................................................123
色彩未對齊
.........................................................................................................123
文字或圖形漏印一條或一點
................................................................................124
解決送紙問題
...........................................................................................................124
解決影印問題
...........................................................................................................125
無影本送出裝置
..................................................................................................126
影本為空白
.........................................................................................................126
文件未載入或顏色太淺
.......................................................................................126
尺寸被縮小
.........................................................................................................127
影印品質欠佳
......................................................................................................127
影印缺點明顯
......................................................................................................127
裝置列印半頁後，就送出紙張
............................................................................128
出現錯誤訊息
......................................................................................................128
紙張不符
.............................................................................................................128
解決掃瞄問題
...........................................................................................................128
掃瞄器無動作
......................................................................................................129
掃瞄時間過長
......................................................................................................129
部份文件未掃瞄或文字未掃瞄
............................................................................129
文字無法編輯
......................................................................................................130
出現錯誤訊息
......................................................................................................130
掃瞄的影像品質欠佳
...........................................................................................130
掃瞄缺點明顯
......................................................................................................131
解決傳真問題
...........................................................................................................132
傳真測試失敗
......................................................................................................132
解決無線問題
(限 HP Officejet J4680) .....................................................................142
疑難排解安裝問題
....................................................................................................144
硬體安裝注意事項
..............................................................................................144
軟體安裝注意事項
..............................................................................................145
清除夾紙
..................................................................................................................145
清除卡紙
.............................................................................................................146
避免卡紙
.............................................................................................................147
A HP 耗材及配件
線上訂購列印耗材
....................................................................................................148
耗材
..........................................................................................................................148
HP 印材 ..............................................................................................................148
6
B 支援及保固
Hewlett-Packard 有限的保固書 ................................................................................150
獲得電子支援
...........................................................................................................150
獲得
HP 電話支援 ....................................................................................................151
在您撥打電話之前
..............................................................................................151
支援流程
.............................................................................................................151
HP 電話支援 .......................................................................................................152
電話支援期
....................................................................................................152
電話支援服務號碼
.........................................................................................152
打電話
...........................................................................................................152
電話支援期之後
.............................................................................................152
附加保固選項
......................................................................................................152
HP Quick Exchange Service （日本） ..............................................................153
請電洽
HP 韓國客戶支援 ....................................................................................153
運送前的準備作業
....................................................................................................154
運送前取出墨水匣
..............................................................................................154
裝置打包
..................................................................................................................155
C 裝置規格
物理規格
..................................................................................................................157
產品功能和容量
........................................................................................................157
處理器及記憶體規格
................................................................................................158
系統需求
..................................................................................................................158
網路協定規格
...........................................................................................................159
內建
Web 伺服器規格 ..............................................................................................160
列印規格
..................................................................................................................160
影印規格
..................................................................................................................160
傳真規格
..................................................................................................................160
掃描規格
..................................................................................................................161
環境規格
..................................................................................................................161
電氣規格
..................................................................................................................161
發聲規格（草稿模式列印，
ISO 7779 噪音衡量標準） ...........................................161
D 法規資訊
FCC 聲明 .................................................................................................................164
韓國使用者注意事項
................................................................................................164
日本使用者
VCCI (Class B) 合格聲明 ......................................................................165
日本使用者電源線注意事項
.....................................................................................165
RoHS notices (China only) ......................................................................................165
德國噪音排放聲明
....................................................................................................165
Notice to users of the U.S. telephone network: FCC requirements ........................166
對加拿大電話網路的使用者
.....................................................................................167
歐洲經濟區使用者注意事項
.....................................................................................168
Notice to users of the German telephone network ..................................................168
Australia wired fax statement ..................................................................................168
目錄
7
無線產品法規資訊
....................................................................................................169
Exposure to radio frequency radiation ...............................................................169
Notice to users in Brazil .....................................................................................169
Notice to users in Canada ..................................................................................169
Notice to users in Taiwan ...................................................................................170
European Union regulatory notice .....................................................................171
Warning for Australia and New Zealand with phone handset .................................171
法規辨識型號
...........................................................................................................172
Declaration of Conformity ........................................................................................172
J4500 ..................................................................................................................173
J4660 ..................................................................................................................174
J4680 ..................................................................................................................175
Energy Star® 注意事項 ............................................................................................176
索引
................................................................................................................................177
8
1