Error messages appear
"Unable to activate TWAIN source" or "An error occurred while acquiring the
image"
◦
If you are acquiring an image from another device, such as a digital camera or
another scanner, make sure that the other device is TWAIN-compliant. Devices
that are not TWAIN-compliant do not work with the device software.
◦
Make sure that you have connected the USB Device Cable to the correct port on
the back of your computer.
◦
Verify that the correct TWAIN source is selected. In the software, check the
TWAIN source by selecting Select Scanner on the File menu.