Documents are missing or faded
•
Check the media
The media might not meet Hewlett-Packard media specifications (for example, the
media is too moist or too rough). See
Understand specifications for supported
media
for more information.
•
Check the settings
The quality setting of Fast (which produces draft-quality copies) might be
responsible for the missing or faded documents. From the copy software on your
computer, open the printer driver and change to the Normal or Best setting.
•
Check the original
◦
The accuracy of the copy depends on the quality and size of the original. If the
original is too light, the copy might not be able to compensate, even if you
adjust the contrast.
◦
Colored backgrounds might cause images in the foreground to blend into the
background, or the background might appear in a different shade.