Copies are blank
•
Check the media
The media might not meet Hewlett-Packard media specifications (for example, the
media is too moist or too rough). See
Understand specifications for supported
media
for more information.
•
Check the trays
If you are copying from the ADF, make sure that the originals have been loaded
correctly. For more information, see
Load an original in the automatic document
feeder (ADF)
.
•
Check the computer
To make a copy, the HP All-in-One must be connected to a computer, the
computer must be turned on and you must be logged on, and the software must be
Solve copy problems
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installed and running. Also, the HP Digital Imaging Monitor in the Windows
Taskbar must be installed and turned on at all times.
On a Macintosh computer, once the software is installed, it is always available
when you turn on the computer.