Wrong colors are printing
Check the print settings
Make sure Print in Grayscale is not selected in the printer driver. For information on
changing this setting, see
Change print settings
.
Check the ink cartridges
Make sure the correct ink cartridges are installed and the ink cartridges are not low on
ink. For more information, see
Manage the device
and
Work with ink cartridges
.
HP cannot guarantee the quality of non-HP ink cartridges.
Clean the ink cartridge
The ink cartridges may need to be cleaned. For more information, see,
Clean the ink
cartridges
.
Chapter 8
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Maintain and troubleshoot