Clear paper jams
If the paper was loaded in the main tray, you might need to clear the paper jam from
the rear door.
Paper can also jam in the automatic document feeder. Several common actions can
cause paper to jam the automatic document feeder:
•
Placing too much paper in the document feeder tray. For information on the
maximum number of sheets allowed in the automatic document feeder, see
Load
originals
.
•
Using paper that is too thick or too thin for the device.
•
Trying to add paper to the document feeder tray while the device is feeding pages.
To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the
door by pulling it away from the device.
CAUTION: Trying to clear a paper jam from the front of the device can
damage the print mechanism. Always access and clear paper jams through the
rear door.
Chapter 8
152
Maintain and troubleshoot
2. Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside
the device. If you do not remove all the pieces of paper from the device, more
paper jams are likely to occur.
3. Replace the rear door. Gently push the door forward until it snaps into place.
4. Press OK to continue the current job.
To clear a paper jam in the automatic document feeder
1. Lift the cover of the automatic document feeder.
2. Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside
the device. If you do not remove all the pieces of paper from the device, more
paper jams are likely to occur.
3. Close the cover of the automatic document feeder.
Clear jams
153